Terms & Conditions

Holiday Club

Admissions and Fees Policy

Confi-Kids cares for children, between the ages of 3 and 11.  

Places are offered on a first-come first-served basis. When all places have been filled, any additional children will be placed on a waiting list and we will notify their parents if any places become available due to cancellations.

Booking procedure

Parents must complete the necessary paperwork, ie the registration, booking, sun-cream permission and photo permission forms, before their children can attend the Club. The forms and payment for the booked sessions should be returned to the Club as soon as possible.

Fee structure

Fees are charged at:

8am – 6pm - £46 per day  

9am – 3pm - £30 per day 

Payment and cancellation terms

All fees are payable immediately in order to secure your child’s place at Confi-kids due to a lengthy waiting list.

·       Fees can be paid online, electronic transfer, or direct debit 

·       Fees are charged for booked sessions whether the child attends or not

·       We offer a 10% discount for siblings

·       The price per session per child applies to all children. This is payable for all booked sessions including when your child is sick. 

·       We require at least 14 days full notice of cancellation before your child’s booked session to issue a 100% credit note.

·       We require at least 7 to 13 days full notice of cancellation before your child’s booked session to issue a 50% credit note.

·       If you cancel your sessions without giving us 7 days full notice of cancellation, no credit note will be issued

·       Confikids will be unable to operate in the event of health and safety issues, bad weather, Acts of God or circumstances beyond Confikid’s control and the premises will be closed. In adverse weather conditions, parents should contact Confikids on the club mobiles to establish the current situation.  Updates will be posted on Confikids Instagram and Facebook pages, and if possible on the Club’s website. The Club will put the safety of the children and staff first and will not take any unnecessary risks. There will be no refund due.

Confi-kids

Coronavirus / COVID-19 Policy

Confi-kids recognises the importance of advanced planning in order to maintain services and limit the spread of the new coronavirus, known as COVID-19, within our setting.

COVID-19 is a viral infection similar to flu, spread from person to person by close contact. It typically causes fever and a dry cough, and in some cases may progress to viral pneumonia which cannot be treated by antibiotics. Symptoms of COVID-19 can include:

Cough

Sore throat

Fever

Tiredness

Difficulty breathing

Loss of smell or taste

The initial symptoms are not dissimilar to other colds and flu-type illnesses, so the key question is whether the patient has also travelled to a high risk area in the last two weeks, or been in contact with a person who has. 

Any child who becomes ill with symptoms which could be COVID-19 while at the Club will be isolated from the other children by at least two metres until the child can be collected by his or her parents. Most suspected cases turn out to be negative so the Club will remain open unless or until advised otherwise by the local Health Protection Team, but parents and staff will be informed, especially those in high-risk groups. 

Should any children or staff experience symptoms of COVID-19 they should stay away from the Club until all symptoms have passed and they test negative for the virus.

If any staff or children have returned from a high risk area they will be asked to stay away from the Club for 14 days from their date of return.

Infection control

·       Direct contact with an infected person: for example, if you shake or hold their hand, and then touch your own mouth, eyes or nose without first washing your hands.

·       Touching objects (eg door handles, light switches) that have previously been touched by an infected person, then touching your own mouth, eyes or nose without first washing your hands. Viruses can survive longer on hard surfaces than on soft or absorbent surfaces. 

We will limit the risk of catching or spreading COVID-19 at the Club by:

·       Regular handwashing by staff and children

·       Minimising contact between our hands and mouth/nose

·       Covering nose and mouth when coughing or sneezing; using a tissue when possible, and disposing of the tissue promptly and carefully (bag it and bin it)

·       Cleaning hard surfaces (eg door handles, light-switches, tables, etc) with sanitizer frequently

·       Encouraging the children at the Club to follow the guidance above

·       Instructing staff and children to remain at home if they display any relevant symptoms, or sending them home if they first display symptoms while at work or club and will be isolated until this can happen. 

·       We will take temperatures on entry to Confikids and anybody with a temperature of 37.8 will be asked to return home.

At Confi-kids we will promote infection control through the methods above, and in addition we will:

·       Display posters and information to promote infection control 

·       Ensure that adequate supplies of cleaning materials are available within the Club

·       Dispose of waste promptly and hygienically

·       Provide tissues and suitable facilities for their disposal.

·       We will minimise the soft furnishings within club and the shared toys will be allocated within bubbles and cleaned regularly. 

Closure

If there is another lockdown scenario or government advice changes there may be some occasions when we will have to consider temporarily closing the Club. This may also become necessary because we have too few unaffected staff to run sessions safely. If this occurs the manager will contact Worcestershire Childrens’ First EY for further support and guidance. 

Confi-kids will also have to close if advised to do so by the local authority in the interest of safeguarding the children in our care. 

In the event of closure, the manager will notify parents or carers as soon as possible. The manager will also inform the Worcestershire Children’s First as well as other relevant parties, eg feeder schools, other users of shared premises, etc. The manager will also notify Ofsted of the closure.

Advance planning

In preparation for dealing with COVID-19, the Club will ensure that all contact details for staff, children and parents are up to date. 

We will prepare letters of notification for parents and staff, so that they can be distributed immediately if an outbreak occurs. 

We will endeavour to build a bank of relief or supply staff who are able to provide cover should staffing levels fall below the required legal minimums. Any relief staff will be DBS checked at the time of joining our team, so that they are legally able to work with children should the situation arise.

The Club will regularly update its information regarding COVID-19, by checking the latest guidance from Public Health England and the local authority and will inform parents and staff of any changes to our emergency plans.